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Service Includes

Damaged or Worn Out Door Seal/Gasket: The door seal, also known as the door gasket, is a rubber or silicone ring that prevents water from leaking out of the washing machine. If it's damaged, cracked, or worn out, it may cause leaks. Inspect the seal for any visible signs of damage and replace it if necessary.

Clogged Drain Filter/Pump: A clogged drain filter or pump can cause water to back up and leak from the drum. Check the drain filter located at the bottom front of the machine and clean it out. Also, ensure that the drain hose is not blocked or kinked.

Loose or Damaged Hose Connections: Examine all hose connections leading to and from the drum. If any of them are loose, damaged, or not properly secured, water may leak out during the wash cycle. Tighten or replace the hoses as needed.

Overloading the Washing Machine: Overloading the washing machine with too many clothes can cause water to spill over the drum's edges. Follow the manufacturer's guidelines for loading capacity to prevent this issue.

Unbalanced Load: An unbalanced load inside the drum can cause excessive vibrations during the spin cycle, leading to water leakage. Make sure to distribute the clothes evenly inside the drum to maintain balance.

Detergent Dispenser Issues: If the detergent dispenser is clogged or damaged, it can result in water overflowing and leaking from the drum. Clean or replace the detergent dispenser if needed.

Torn or Damaged Drum: In rare cases, a damaged or corroded drum can cause water to leak. If you suspect this is the issue, it's best to contact a professional technician to inspect and replace the drum if necessary.

Service not included

Replacement Parts: If the service requires the replacement of certain parts like the door seal, drain pump, hoses, or other components, the cost of these parts might not be included in the service. Customers may need to purchase them separately.

Transportation or Home Visit Charges: Some service providers may charge an additional fee for transporting the washing machine to their service center or for a home visit by their technicians.

Diagnosis Fee: In some cases, there might be a diagnosis or inspection fee that customers have to pay, especially if the issue turns out to be unrelated to the leaking problem or if it's not covered under warranty.

Out-of-Warranty Repairs: If the washing machine is no longer under warranty, the service for fixing the leak may not be covered, and the customer will have to bear the full cost of the repair.

Pre-existing Issues: If the service provider determines that the leaking issue is due to pre-existing damage or improper usage, the repair may not be covered under warranty or the standard service.

Emergency or After-Hours Service: If the service is required urgently or during non-business hours, there might be additional charges for emergency or after-hours services.

Cosmetic Damage: If the leaking has caused cosmetic damage to the washing machine, such as paint peeling or scratches, the repair for purely aesthetic issues might not be included.

User Error or Negligence: If the leaking is a result of user error, such as using the wrong type of detergent or overloading the machine, the repair may not be covered under warranty or the standard service.

Service Includes

Inspection and Diagnosis: washing machine technician will inspect the washing machine to identify the cause of the excessive vibration. washing machine will examine various components to pinpoint the problem accurately.

Leveling Check: washing machine technician will check if the washing machine is level. Uneven leveling can cause vibration during rotation. washing machine technician will adjust the leveling feet to ensure the machine is stable on the floor.

Load Balancing: washing machine technician will advise the user on proper load distribution. Overloading or unevenly distributing clothes inside the drum can lead to imbalance and excessive vibration. washing machine technician may provide guidance on loading techniques to minimize this issue.

Suspension Springs/Dampers Inspection: washing machine technician will inspect the suspension springs or dampers that support the drum. Damaged or worn-out springs can lead to excessive movement during rotation, resulting in vibration. If necessary, washing machine technician will replace faulty components.

Shock Absorbers Check: Some washing machines have shock absorbers to dampen vibrations. washing machine technician will inspect these absorbers and replace them if needed.

Drum Bearings Examination: Worn-out drum bearings can cause increased vibration during rotation. washing machine technician will assess the condition of the bearings and replace them if necessary.

Drive Belt Inspection: If the washing machine has a belt-driven system, washing machine technician will examine the drive belt for signs of wear or damage. A loose or damaged belt can cause vibration issues and may require replacement.

Motor Examination: washing machine technician will check the motor to ensure it is functioning correctly. Faulty motors can lead to imbalanced rotation and vibration problems.

Exterior and Interior Cleaning: During the service, washing machine technician might clean the exterior of the washing machine and remove any dirt or debris from the drum and other internal components.

Test Run: After performing the necessary repairs or adjustments, the technician will conduct a test run to ensure that the excessive vibration issue has been resolved.

Service not included

Replacement Parts: If the service requires the replacement of certain parts like suspension springs, dampers, drum bearings, drive belts, or other components, the cost of these parts might not be included in the service. Customers may need to purchase them separately.

Transportation or Home Visit Charges: Some service providers may charge an additional fee for transporting the washing machine to their service center or for a home visit by their technicians.

Diagnosis Fee: In some cases, there might be a diagnosis or inspection fee that customers have to pay, especially if the excessive vibration is found to be caused by external factors or user error.

Out-of-Warranty Repairs: If the washing machine is no longer under warranty, the repair for the excessive vibration issue may not be covered, and the customer will have to bear the full cost of the service.

User Error or Negligence: If the excessive vibration is a result of user error, such as overloading the machine or unevenly distributing the load, the repair may not be covered under warranty or the standard service.

Cosmetic Damage: If the excessive vibration has caused cosmetic damage to the washing machine, such as paint peeling or scratches, the repair for purely aesthetic issues might not be included.

Issues Not Related to Vibration: If the service provider identifies other problems with the washing machine that are not directly related to the excessive vibration, these additional issues may not be covered in the standard service.

Modifications or Upgrades: If the customer requests additional modifications or upgrades to the washing machine to reduce vibration beyond the standard service, these enhancements may not be included in the service package.

Service Includes

Inspection and Diagnosis: washing machine technician will inspect the washing machine to identify the cause of the water level problem. washing machine technician will examine various components related to water intake and control.

Water Inlet Valve Check: washing machine technician will inspect the water inlet valve, which is responsible for allowing water to enter the washing machine. If the valve is faulty or clogged, it may cause overfilling or under filling. The valve might need cleaning or replacement.

Water Level Pressure Switch Examination: The water level pressure switch is a component that monitors the water level in the washing machine. washing machine technician will check this switch for proper functionality and calibration. If it's not working correctly, they may adjust or replace it.

Pressure Hose Inspection: The pressure switch is connected to a pressure hose that measures the water level. Washing machine technician will check this hose for clogs or damage, as any issues with it can lead to incorrect water level readings.

Drain Pump Check: A malfunctioning drain pump can cause water to drain too quickly, resulting in under filling. Washing machine technician will inspect the drain pump to ensure it's functioning correctly.

Water Inlet Filters Cleaning: The washing machine may have filters at the water inlet to catch debris and prevent clogging. Washing machine technician will clean these filters if necessary.

Control Board Examination: In some cases, the control board or electronic control unit (ECU) could be causing the water level problem. The technician will inspect the control board for any faults or errors.

Calibration and Adjustment: Depending on the findings of the inspection, the technician may calibrate or adjust the water level settings to ensure proper water intake.

Test Run: After performing the necessary repairs or adjustments, the technician will conduct a test run to check if the water level issue has been resolved.

Service not included

Replacement Parts: If the service requires the replacement of certain parts like the water inlet valve, pressure switch, pressure hose, drain pump, control board, or other components, the cost of these parts might not be included in the service. Customers may need to purchase them separately.

Transportation or Home Visit Charges: Some service providers may charge an additional fee for transporting the washing machine to their service center or for a home visit by their technicians.

Diagnosis Fee: In some cases, there might be a diagnosis or inspection fee that customers have to pay, especially if the overfilling or under filling issue is found to be caused by external factors or user error.

Out-of-Warranty Repairs: If the washing machine is no longer under warranty, the repair for the water level issue may not be covered, and the customer will have to bear the full cost of the service.

User Error or Negligence: If the overfilling or under filling is a result of user error, such as selecting the wrong water level setting or obstructing the pressure hose, the repair may not be covered under warranty or the standard service.

Cosmetic Damage: If the overfilling or under filling has caused cosmetic damage to the washing machine, such as water spills or paint peeling, the repair for purely aesthetic issues might not be included.

Issues Not Related to Water Level: If the service provider identifies other problems with the washing machine that are not directly related to the overfilling or under filling of water, these additional issues may not be covered in the standard service.

Modifications or Upgrades: If the customer requests additional modifications or upgrades to improve water level control beyond the standard service, these enhancements may not be included in the service package.

Service Includes

Inspection and Diagnosis: washing machine technician will inspect the washing machine's drainage system to identify the cause of the issue. Washing machine technician various components to pinpoint the problem accurately.

Drain Hose Examination: washing machine technician will check the drain hose for any blockages, kinks, or damage. A clogged or bent drain hose can prevent proper water drainage and cause issues.

Drain Pump Check: The drain pump is responsible for pumping out the water from the washing machine during the drain cycle. Washing machine technician will inspect the pump for any clogs, debris, or malfunctions. They may clean or replace the pump if necessary.

Drain Filter Cleaning: Some washing machines have a drain filter that catches lint, debris, and other objects. Washing machine technician will clean the filter to ensure proper water flow.

Drainage System Clearance: Washing machine technician may also check the drainage system's plumbing and ensure there are no blockages in the household drainage pipes that may be causing the problem.

Siphoning Prevention: Siphoning occurs when the drain hose is positioned too low, causing water to flow back into the machine. Washing machine technician will ensure that the drain hose is correctly installed and positioned to prevent siphoning.

Electrical Components Inspection: If the washing machine has electronic control systems related to drainage, washing machine technician will inspect these components for faults or errors.

Calibration and Adjustment: Depending on the findings of the inspection, washing machine technician may calibrate or adjust the drainage settings to improve water flow.

Test Run: After performing the necessary repairs or adjustments, washing machine technician will conduct a test run to check if the drainage issue has been resolved.

Service not included

Replacement Parts: If the service requires the replacement of certain parts like the drain hose, drain pump, drain filter, electronic control components, or other drainage-related parts, the cost of these parts might not be included in the service. Customers may need to purchase them separately.

Transportation or Home Visit Charges: Some service providers may charge an additional fee for transporting the washing machine to their service center or for a home visit by their technicians.

Diagnosis Fee: In some cases, there might be a diagnosis or inspection fee that customers have to pay, especially if the drainage issue is found to be caused by external factors or user error.

Out-of-Warranty Repairs: If the washing machine is no longer under warranty, the repair for the drainage issue may not be covered, and the customer will have to bear the full cost of the service.

User Error or Negligence: If the drainage issue is a result of user error, such as improperly installing the drain hose or obstructing the drain filter, the repair may not be covered under warranty or the standard service.

Cosmetic Damage: If the drainage issue has caused cosmetic damage to the washing machine or the surrounding area, the repair for purely aesthetic issues might not be included.

Issues Not Related to Drainage: If the service provider identifies other problems with the washing machine that are not directly related to the drainage issue, these additional issues may not be covered in the standard service.

Modifications or Upgrades: If the customer requests additional modifications or upgrades to improve drainage beyond the standard service, these enhancements may not be included in the service package.

Service Includes

Inspection and Diagnosis: Washing machine technician will thoroughly inspect the washing machine's drain motor and main motor to identify any faults or issues.

Drain Motor Examination: Washing machine technician will check the drain motor for proper functionality. Washing machine technician will inspect the motor's wiring, connections, and components to ensure it is working correctly. If the drain motor is malfunctioning, they may attempt to repair it or recommend a replacement if necessary.

Main Motor Inspection: Similarly, the main motor will be inspected for any signs of damage, wear, or malfunction. washing machine technician will test the motor to ensure it is operating as intended. Repairs or replacements will be performed as needed.

Motor Belt Check (If Applicable): If the washing machine uses a belt-driven motor system, washing machine technician will inspect the motor belt for wear or damage. They may adjust or replace the belt if required.

Electrical Components Examination: The service will include a check of electrical components related to both motors, including switches, relays, and control boards. Any faulty components will be repaired or replaced.

Motor Calibration and Adjustment: Depending on the findings of the inspection, washing machine technician may calibrate or adjust the motor settings to optimize performance and reduce strain on the motors.

Cleaning and Lubrication: Washing machine technician may clean and lubricate the motors and their moving parts to ensure smooth operation and extend their lifespan.

Test Run and Performance Check: After completing the repairs and adjustments, washing machine technician will conduct a test run of the washing machine to verify that both the drain and main motors are functioning correctly.

Service not included

Replacement Parts: If the service requires the replacement of certain parts such as the drain motor, main motor, motor belt, electrical components, or other motor-related parts, the cost of these parts might not be included in the service. Customers may need to purchase them separately.

Transportation or Home Visit Charges: Some service providers may charge an additional fee for transporting the washing machine to their service center or for a home visit by their technicians.

Diagnosis Fee: In some cases, there might be a diagnosis or inspection fee that customers have to pay, especially if the motor issues are found to be caused by external factors or user error.

Out-of-Warranty Repairs: If the washing machine is no longer under warranty, the repair for the motor issues may not be covered, and the customer will have to bear the full cost of the service.

User Error or Negligence: If the motor issues are a result of user error, such as overloading the machine or using it improperly, the repair may not be covered under warranty or the standard service.

Cosmetic Damage: If the motor issues have caused cosmetic damage to the washing machine or the surrounding area, the repair for purely aesthetic issues might not be included.

Issues Not Related to Motors: If the service provider identifies other problems with the washing machine that are not directly related to the drain and main motors, these additional issues may not be covered in the standard service.

Modifications or Upgrades: If the customer requests additional modifications or upgrades to improve motor performance or efficiency beyond the standard service, these enhancements may not be included in the service package.

Service Includes

Diagnosis and Testing: Washing machine technician will diagnose the washing machine to determine if the PCB is indeed faulty. washing machine technician may use diagnostic tools and equipment to check for error codes and identify the specific problem.

PCB Inspection: washing machine technician will visually inspect the PCB for any visible signs of damage, such as burnt marks, loose connections, or blown components.

PCB Component Testing: If possible, washing machine technician may test individual components on the PCB to identify which ones are malfunctioning or damaged.

PCB Repair or Replacement: If the fault lies within the PCB and it is repairable, washing machine technician will proceed with the necessary repairs. Washing machine technician may replace faulty components or solder broken connections. If the PCB is beyond repair, a replacement PCB may be required.

Testing After Repair: After repairing or replacing the PCB, washing machine technician will conduct tests to ensure that the washing machine functions properly without any issues.

Firmware Updates (If Applicable): Some washing machine PCBs have firmware that controls the machine's operation. If necessary, washing machine technician may update the firmware to the latest version.

Calibration and Adjustment: Depending on the washing machine's model and the PCB's complexity, washing machine technician may need to calibrate or adjust settings to ensure optimal performance.

Safety Checks: Washing machine technician will perform safety checks to ensure that all electrical connections are secure and that there are no potential hazards.

Cleaning and Maintenance: As part of the service, washing machine technician may clean the PCB and the surrounding area to remove dust and dirt that can affect its performance.

Test Run: After completing the repairs or replacements, washing machine technician will conduct a test run of the washing machine to verify that the PCB-related issues have been resolved.

Service not included

Services that are not typically included in the standard "Washing Machine PCB is Faulty" service content may vary depending on the service provider or warranty coverage. Here are some common exclusions:

Replacement PCB: If the service requires a replacement PCB, the cost of the new PCB may not be included in the standard service. Customers may need to purchase it separately.

Transportation or Home Visit Charges: Some service providers may charge an additional fee for transporting the washing machine to their service center or for a home visit by their technicians.

Diagnosis Fee: In some cases, there might be a diagnosis or inspection fee that customers have to pay, especially if the issue is found to be caused by external factors or user error.

Out-of-Warranty Repairs: If the washing machine is no longer under warranty, the repair for the faulty PCB may not be covered, and the customer will have to bear the full cost of the service.

User Error or Negligence: If the PCB is faulty due to user error, such as improper use or accidental damage, the repair may not be covered under warranty or the standard service.

Cosmetic Damage: If the faulty PCB has caused cosmetic damage to the washing machine or the surrounding area, the repair for purely aesthetic issues might not be included.

Issues Not Related to PCB: If the service provider identifies other problems with the washing machine that are not directly related to the faulty PCB, these additional issues may not be covered in the standard service.

Modifications or Upgrades: If the customer requests additional modifications or upgrades to improve the washing machine's performance or efficiency beyond the standard service, these enhancements may not be included in the service package.

Service Includes

Diagnosis and Testing: Washing machine technician will diagnose the washing machine to identify the specific sensor that is malfunctioning. washing machine technician may use diagnostic tools and equipment to check for error codes and sensor readings.

Sensor Inspection: Washing machine technician will visually inspect the sensors for any visible signs of damage, loose connections, or other issues.

Sensor Calibration and Adjustment: If the sensors are not providing accurate readings, washing machine technician may calibrate or adjust them to ensure they function correctly.

Sensor Cleaning: In some cases, sensors may become dirty or obstructed, leading to inaccurate readings. Washing machine technician may clean the sensors to improve their performance.

Sensor Replacement: If a sensor is found to be faulty and cannot be repaired, washing machine technician may replace it with a new sensor.

Electrical Component Check: The service will include checking the wiring and connections related to the sensors to ensure they are secure and free from defects.

Firmware Updates (If Applicable): Some washing machines have sensors that are controlled by firmware. If necessary, washing machine technician may update the firmware to the latest version.

Safety Checks: Washing machine technician will perform safety checks to ensure that all electrical connections are secure and that there are no potential hazards related to the sensor issue.

Testing After Repair: After repairing or replacing the sensors, washing machine technician will conduct tests to ensure that the washing machine functions properly without any sensor-related issues.

Calibration and Adjustment: Depending on the washing machine technician model and the sensors' complexity, the technician may need to calibrate or adjust settings to ensure optimal sensor performance.

Cleaning and Maintenance: As part of the service, washing machine technician may clean the washing machine's internal components and the surrounding area to remove dust and dirt that can affect sensor performance.

Service not included

Services that are not typically included in the standard "Washing Machine Sensor Issue Service" content may vary depending on the service provider or warranty coverage. Here are some common exclusions:

Replacement Sensors: If the service requires the replacement of certain sensors, the cost of the new sensors may not be included in the standard service. Customers may need to purchase them separately.

Transportation or Home Visit Charges: Some service providers may charge an additional fee for transporting the washing machine to their service center or for a home visit by their technicians.

Diagnosis Fee: In some cases, there might be a diagnosis or inspection fee that customers have to pay, especially if the sensor issue is found to be caused by external factors or user error.

Out-of-Warranty Repairs: : If the washing machine is no longer under warranty, the repair for the sensor issue may not be covered, and the customer will have to bear the full cost of the service.

User Error or Negligence: If the sensor issue is a result of user error, such as improper use or accidental damage, the repair may not be covered under warranty or the standard service.

Cosmetic Damage: If the sensor issue has caused cosmetic damage to the washing machine or the surrounding area, the repair for purely aesthetic issues might not be included.

Issues Not Related to Sensors: If the service provider identifies other problems with the washing machine that are not directly related to the sensor issue, these additional issues may not be covered in the standard service.

Modifications or Upgrades: If the customer requests additional modifications or upgrades to improve sensor performance or efficiency beyond the standard service, these enhancements may not be included in the service package.